Refund Policy
RETURN & REFUND POLICY
Last updated: 02.24.2026
At Gone With The Ant, we carefully inspect and package every item before shipment. Because we sell collectible media and merchandise, return eligibility varies by product category.
1. GENERAL RETURN POLICY (All Products)
Return requests must be submitted within 5 calendar days of confirmed delivery for media products and 14 calendar days for merchandise.
Buyers must contact us at contact@gonewiththeant.com before returning any item.
Unauthorized returns may be refused.
All items must be returned in original packaging and in the same condition received.
The buyer is responsible for return shipping costs unless the return is due to seller error or confirmed carrier damage.
The buyer assumes responsibility for items lost or damaged during return transit.
2. MEDIA PRODUCTS
(Vinyl Records, CDs, Cassettes, Blu-ray)
Because these are collectible and condition-sensitive items:
Eligible Returns
Returns are accepted only for:
Physically defective items
Audibly defective playback issues not disclosed
Damage during transit
We do not accept returns for:
Buyer’s remorse
Minor cosmetic imperfections consistent with grading
Sound characteristics inherent to vinyl records
Audio Claims
If claiming an audio defect, the buyer must specify:
Side
Track
Approximate timestamp
We reserve the right to request photo, video, or audio evidence before approving a return.
Shipping Method (Media Only)
Approved media returns must be shipped via USPS Media Mail, unless otherwise instructed.
Items must be shipped within 5 calendar days of return approval, and a valid tracking number must be provided.
3. MERCHANDISE
(T-Shirts, Mugs, Tote Bags)
Eligible Returns
Merchandise may be returned within 14 calendar days if:
The item is defective
The item arrived damaged
The incorrect item was sent
Buyer’s remorse returns for merchandise are accepted only if the item is:
Unworn
Unused
Unwashed
In original packaging
Return shipping for buyer’s remorse is the responsibility of the buyer.
We do not accept returns for incorrect size selection by the customer.
4. REFUNDS
Once the returned item is received and inspected:
Refunds are issued to the original payment method.
Original shipping costs are refunded only if the return is due to seller error or confirmed carrier damage.
Refund amounts may be adjusted if the returned item is not in original condition.
Please allow up to 7 business days after receipt of the return for processing.
5. POLICY ABUSE & CHARGEBACKS
We reserve the right to deny returns or restrict future purchases in cases of suspected abuse, excessive returns, or fraudulent claims.
Initiating a chargeback without first attempting resolution with us may result in permanent restriction from future purchases.